Team Empathy · Monthly report
August 2026
Google Maps performance, and one of the strongest windows of the engagement
Reporting period: 26 July to 25 August 2026 (Google's rolling 30-day window) · Grid scan 1 September 2026 · Source: your Google Business Profile · Compared against the previous window
Your reporting has a new home. This page replaces the monthly email update. Each month gets its own tab on this one link, the full history stays in one place, and the Download PDF button gives you a copy any time. The Your story tab has the fourteen-month picture.
The month at a glance
391
Search views in the latest window
↑ from 282just off the 403 peak
54
Direction requests
roughly double the previous window
25.4%
Of the 169-point grid holds you in the top 3 for "plumber Upper Hutt" (1.2% at kickoff)
13.6%
Same measure for "plumber Lower Hutt" (0.6% at kickoff)
148
Google reviews holding a straight 5.0 rating, verified on your Google Business Profile 27 July 2026 (104 in November 2025)
26
Calls in July, equalling the record month
324
Search views in July, the third strongest calendar month
4 of 9
Tracked services with no top-3 position anywhere on the grid
What August says
The latest window is one of the strongest of the engagement for search views, 391 against 282 in the window before, and just off the peak of 403 across 20 July to 19 August. Direction requests roughly doubled to 54. July equalled the record for calls (26) and was the third strongest calendar month for search views (324, behind August's 349 and November 2025's 330).
The recent run is the encouraging part of this account: June and July together produced 47 calls against 25 across April and May. The map positions that drive those calls have been building steadily since kickoff.
Where you rank across the Hutt Valley
The 1 September scan, measured from 169 points, compared against your original July 2025 kickoff.
| Service | Coverage in the top 3 | At kickoff |
|---|
| plumber Upper Hutt | 25.4% | 1.2% |
| plumber Lower Hutt | 13.6% | 0.6% |
Four of the nine tracked services still hold no top-three position anywhere on the grid, and bathroom renovations is one of them. That is the clearest gap to work on next, because it is among the higher-value jobs you do.
Work and what's next
- Your new photo batch went live on the profile in early August, and the 169-point grid was rescanned on 1 September.
- Reporting rebuilt: this live page replaces the monthly email, with the full history on the Your story tab.
- Coming up: Ben will be in touch about AI search, where your category is still wide open.