Team Empathy · Monthly report
August 2026
Google Maps performance, and a record for search views
Reporting period: 26 July to 25 August 2026 (Google's rolling 30-day window) · Grid scan 1 September 2026 · Source: your Google Business Profile · Compared against the previous window
Your reporting has a new home. This page replaces the monthly email update. Each month gets its own tab on this one link, the full history stays in one place, and the Download PDF button gives you a copy any time. The Your story tab has the thirteen-month picture.
The month at a glance
391
Search views in the latest window
↑ from 282all-time high
54
Direction requests
roughly double the previous window
25.4%
Of the 169-point grid holds you in the top 3 for "plumber Upper Hutt" (1.2% at kickoff)
13.6%
Same measure for "plumber Lower Hutt" (0.6% at kickoff)
148
Google reviews at the last verified count, all 5 stars (104 in November)
26
Calls in July, equalling the record month
324
Search views in July, the second strongest calendar month
4 of 9
Tracked services with no top-3 position anywhere on the grid
What August says
The latest window set an all-time high for search views, 391 against 282 in the window before, with direction requests roughly doubling to 54. July equalled the record for calls (26) and was the second strongest calendar month for search views (324).
The recent run is the encouraging part of this account: June and July together produced 47 calls against 25 across April and May. The map positions that drive those calls have been building steadily since kickoff.
Where you rank across the Hutt Valley
The 1 September scan, measured from 169 points, compared against your original July 2025 kickoff.
| Service | Coverage in the top 3 | At kickoff |
|---|
| plumber Upper Hutt | 25.4% | 1.2% |
| plumber Lower Hutt | 13.6% | 0.6% |
Four of the nine tracked services still hold no top-three position anywhere on the grid, and bathroom renovations is one of them. That is the clearest gap to work on next, because it is among the higher-value jobs you do.
Work and what's next
- Your new photo batch went live on the profile in early August, and the 169-point grid was rescanned on 1 September.
- Reporting rebuilt: this live page replaces the monthly email, with the full history on the Your story tab.
- Coming up: Ben will be in touch about AI search, where your category is still wide open.